I remember my first time calling a 1-800 Mac shop. With my parents' credit card clutched in sweaty palms, I nervously waited for Jennifer, the sexy operator on the cover of the magazine, to answer the phone.
"Tell me what you'd like," she purred, sending shivers down my spine.
Overwhelmed with excitement, my breathing became increasingly heavy. I deepened my voice in a vain attempt to disguise my pubescence and spoke, "This is my first time."
Jennifer replied, "That's okay, I can do all the talking. How would you like a nice new iMac? Would you like that? Yeah, I bet you'd like that."
It felt awkward at first, but as time went by I was able to relax. I lost myself to Jennifer's reassuring voice, and in the end I was able to fulfill my order. That phone call ended up costing me $1,200, but it was worth every cent!